Need help joining a meeting?

If you are having trouble joining a meeting by entering the meeting number that the host gave you, try the following:

• Make sure that you are not trying to join a private meeting
  Some meeting hosts choose to set their meetings up so they cannot be joined from this universal login page. If the meeting is set to private, you must follow the directions in your email invitation. If you enter the number for a private meeting, you'll see a message indicating that the meeting is set to private.
• Join the meeting via the email invitation
  1. Click the link in the message to join the meeting.
  2. On the Meeting Information page that appears, click Join Now.
• Join via the host's Personal Meetings page if you know the URL:
  1. Go to the host's Personal Meetings page.
  2. If the meeting is listed under Meetings in Progress, click Join Now.
  3. If the meeting is unlisted, type the meeting number in the Meeting number box. Your host should have given you this or it would be included in your email invitation. Click Join Now.
• Download Meeting Manager for Microsoft® Windows® - Standard Installer
  Your meeting service automatically downloads, installs, and configures Meeting Manager for Windows the first time you start or join a meeting. However, some systems restrict this automated setup, so you may need to download and run the Meeting Manager Installer before starting or joining a meeting. Select this option if your organization restricts you from installing software on your computer. Download Meeting Manager
• For further assistance:
  • Email support at emeatechnicalsupport@webex.com.
  • Submit a support request ticket at http://support.webex.com.
  • Read the FAQ to verify that you meet the minimum system requirements.
  • Use the System Check Tool.